Effective

Terms of Use

These terms govern your use of the Case Tracker app, operated by Vesual LLC ("we"). By using the app you agree to them.

The service

Case Tracker checks the status of USCIS cases you add, notifies you of changes and shows statistics about similar cases. Case status comes from USCIS; we do not change it and cannot guarantee it is current, complete or available.

Case Tracker is independent and is not affiliated with or endorsed by U.S. Citizenship and Immigration Services or any government agency. Nothing in the app is legal advice. For decisions about your case, talk to an immigration attorney.

Statistics are estimates

Processing-time figures are estimates built from cases tracked in the app. They describe what happened to other cases, not what will happen to yours.

Your use

Add only receipt numbers you are entitled to track, such as your own or your family's with their permission. Don't misuse the service, overload it, or try to access data that isn't yours.

Pro subscription

Pro is an auto-renewable subscription sold through Apple's App Store. Payment is charged to your Apple ID at confirmation of purchase. It renews monthly unless cancelled at least 24 hours before the end of the current period. If you start a free trial (offered to first-time subscribers), it becomes a paid subscription unless cancelled at least 24 hours before it ends. Cancel in the app under Settings → Subscription → Manage subscription, or on your iPhone under Settings → your name → Subscriptions. Deleting your data in the app does not cancel it. Refunds are handled by Apple.

Availability and liability

The app is provided "as is". We may change or stop features. To the extent the law allows, Vesual LLC is not liable for decisions made or deadlines missed based on information shown in the app.

Ending use

You can stop using the app and delete your data at any time from Settings. We may suspend access that breaks these terms.

Changes

We will post any change to these terms on this page with a new effective date.

Contact

Vesual LLC · support@vesual.co